AI Advisory & Business Automation Services for Growing Businesses

Stop doing manually what AI can do for you. We help New Orleans-area and Louisville-area businesses identify, implement, and get real results from AI tools and automation — without the hype.

Most small and mid-sized businesses know AI is important but don't know where to start — or they've tried a tool and gotten nowhere. Digital Solutions, Inc. cuts through the noise. We assess your business, identify exactly where AI and automation will save you time and money, and implement solutions that work.

No buzzwords. No vendor lock-in.

Just practical results your team will use every day.

in the New Orleans area

in the Louisville area

Practical AI. Real Results. No Hype.

We don't sell AI for the sake of AI. We start by understanding your business — your workflows, your pain points, your team — and then identify the specific places where AI and automation will have the biggest impact. Then we implement it, train your team, and make sure it sticks.

AI Readiness Assessment

Before you spend a dollar on AI tools, you need to know if your data, systems, and workflows are ready for them. We conduct a structured assessment of your business and deliver a clear, prioritized roadmap — what to automate first, what tools fit your stack, and what ROI to expect.

Business Process Automation

Repetitive manual work is costing you more than you think — in time, errors, and employee frustration. We map your workflows and implement automation that eliminates the grunt work: invoice processing, client onboarding, reporting, scheduling, data entry, and more. Tools include Microsoft Power Automate, Zapier, and AI-powered workflow platforms tailored to your existing systems.

Microsoft 365 Copilot Advisory & Deployment

If your business already runs on Microsoft 365, you may already be paying for Copilot capabilities you're not using. We help you deploy Copilot across Word, Excel, Outlook, and Teams — and train your team to use it in ways that actually change how they work, not just add another tool to ignore.

AI Tool Selection & Implementation

The AI tools market is overwhelming. We evaluate your needs, vet the options, and recommend the right tools for your specific business — then handle the implementation so your team isn't left figuring it out alone. We're vendor-neutral, so our recommendations are always based on what's right for you.

Built for New Orleans-Area & Louisville-Area Small Businesses

AI advisory isn't just for enterprise companies with big IT budgets. Our clients are small and mid-sized businesses — typically 10 to 150 employees — who are ready to work smarter but don't have an internal IT team or a CTO to guide them.

Industries we serve with AI advisory:

Healthcare & Medical Practices

Automate patient intake, billing workflows, and scheduling coordination while staying HIPAA compliant

Legal Firms

Streamline document review, client intake, and matter management with AI-assisted tools

Construction & Trades

Automate job costing, scheduling, subcontractor communication, and reporting

Financial Services

Reduce manual data entry, automate compliance reporting, and improve client communication workflows

Professional Services

Proposal generation, client onboarding, CRM automation, and more

Our AI Advisory Process

1

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Discovery Call (Free)

We spend 30 minutes learning about your business, your current tools, and your biggest operational pain points. No sales pitch — just listening.

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2

$

AI Readiness Assessment

We conduct a structured review of your workflows, data systems, and technology stack to identify where AI and automation will have the highest impact. You receive a written report with a prioritized roadmap.

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3

$

Implementation

We implement the recommended tools and automations, integrate them with your existing systems, and configure them to your specific workflows — not a generic out-of-the-box setup.

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4

$

Training & Adoption

A tool nobody uses is a tool that costs you money. We train your team, build simple guides, and stay available to answer questions so adoption happens.

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5

Ongoing Optimization

AI tools improve over time — and so should your automations. As part of our Managed IT relationship, we monitor, update, and expand your automations as your business grows.

Frequently Asked Questions

We're a small business — is AI really relevant for us?

Absolutely. In fact, small businesses often see faster ROI from automation than large enterprises because manual processes make up a bigger share of their daily operations. If your team spends hours a week on repetitive tasks — data entry, follow-up emails, report generation, scheduling — AI automation can give that time back.

We already use Microsoft 365 — does that change what's possible for us?

Yes, significantly. Microsoft 365 includes Power Automate for workflow automation and Copilot AI features that most businesses aren't fully using. We frequently find that clients already have access to powerful automation tools built into software they're already paying for — they just need someone to help them unlock it.

How do we know which processes are good candidates for automation?

That's exactly what our AI Readiness Assessment is designed to answer. We look for tasks that are repetitive, rule-base, high-volume, or error-prone — those are almost always the best automation candidates. Common wins include invoice processing, new client onboarding, internal reporting, appointment scheduling, and data syncing between systems.

Do we need to replace our existing software to use AI?

Usually not. Most AI and automation tools are designed to integrate with the software you already use — Microsoft 365, QuickBooks, Salesforce, industry-specific platforms, and more. We build around your existing stack rather than asking you ro rip and replace.

What does AI advisory cost?

Our AI Readiness Assessment is a flat-fee engagement. Implementation projects are scoped and priced based on complexity. For clients on our Managed IT plans, AI advisory and automation support is built into the relationship — there are no surprise hourly bills.

Is this secure? We handle sensitive client data.

Security is built into everything we do. All automation implementations go through our security review process, and we ensure AI tools meet the compliance requirements of your industry — including HIPAA for healthcare clients. We never recommend tools that create data exposure risks.

How long does it take to see results?

Simple automations can go live within days and deliver immediate time savings. More complex implementations typically take two to six weeks from assessment to deployment. Most clients recover the cost of their first automation project within 90 days.

We Deliver Excellent IT Service

At Digital Solutions, Inc. our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

Managed IT Services

Resolve potential issues before they impact your business with 24/7/365 monitoring and continual maintenance of your devices, servers, and network. Our team is ready to help anytime, day or night.

Business Continuity

Downtime means lost revenue. Our clients experience 99.99% uptime. Minimize the effects of disasters and stay ahead of hardware failure with the tools and processes in place for a quick recovery.

VOIP

Get crystal clear calls that you can rely on. With no PBX to manage, and a team for support, you save both time and money. Now your staff is no longer tied to a traditional phone and has the freedom to work anywhere.

Cloud Services

Maximize your company's efficiency with on-demand access to your critical data. Gain the power to drive your business forward on any device, whether you're on the road or in the office.

Security Services

Proactively secure your network, servers, and computers from malicious viruses, malware, and ransomware so your business can run efficiency and ultimately, increase profitability.

AI Advisory

Make AI practical for your business. Our team helps you identify opportunities, build a responsible strategy, and implement AI solutions that improve efficiency without adding unnecessary complexity.

Find Out Where AI Can Make the Biggest Difference in Your Business

The AI Readiness assessment is the fastest way to get clarity. In one structured engagement, you'll know exactly which processes to automate, which tools to use, and what results to expect — with a local team you can actually call on.

New Orleans HQ

Louisville / New Albany